Question 1

What file types and specifications should I use when submitting artwork for T‑shirts, hats or hoodies?

Accepted Answer

Providing print‑ready artwork helps avoid delays and ensures the best possible result. For screen printing, vector files (AI, EPS or high‑resolution PDF) are ideal because they scale cleanly and allow the printer to separate colors efficiently. High‑resolution raster files (PNG or PSD) can also be used for direct‑to‑garment (DTG) or transfer prints, but they should be created at the final print size and at least 300 dpi to avoid pixelation. Keeping text as live vectors (not flattened) and embedding linked images helps the art team make minor adjustments without degrading quality. If you’re uncertain, submit the highest‑resolution version you have; Shirt.co’s design team can usually convert your concept into a print‑ready file.

Think about color modes too. Artwork for screen printing is typically separated into spot colors, while digital printing uses RGB. If you have a multi‑color design, grouping elements by color will make screen separation easier and reduce setup costs. When designing for hats or embroidery, avoid very small text or fine gradients; embroidery stitches cannot reproduce tiny details, and raised stitching will distort small serifs. Finally, include notes about desired print size and placement (e.g., full chest, left chest, or sleeve) so the production team knows how to position your design. When in doubt, reach out to an expert at Shirt.co for guidance – they can help turn rough ideas or photos into clean, production‑ready art.

Question 2

Which decoration methods does Shirt.co offer, and how do I choose between screen printing, embroidery, heat transfers and direct‑to‑garment (DTG)?

Accepted Answer

Shirt.co offers several decoration options, each suited to different situations. Screen printing deposits ink through a mesh stencil; it produces vibrant, durable prints and is cost‑effective for bulk orders but requires one screen per color. If your design has only a few colors and you’re ordering dozens of T‑shirts, hoodies or tote bags, screen printing generally offers the lowest per‑piece price. Embroidery uses thread to create a raised, textured logo; it’s ideal for polos, jackets or hats and conveys a premium, professional look. Because each stitch is individually programmed, very detailed artwork or small lettering may not translate well, and embroidery is typically more expensive per piece than ink printing.

Heat transfer and vinyl (also called direct‑to‑film) apply a printed film or cut vinyl onto the garment with heat and pressure. This method is great for individual names, numbers or small runs because there are no screen setup costs, though the film can feel less breathable and may not last as long as ink. Direct‑to‑garment (DTG) printing uses a digital inkjet printer to spray water‑based ink directly onto fabric; it excels at small‑quantity orders and designs with photographic details or gradients. When choosing a method, consider your order size, garment type and design complexity: screen printing is best for bold, simple designs in volume; embroidery suits structured garments and corporate wear; heat transfers work well for personalization; and DTG handles complex art or short runs. Shirt.co’s team can help you evaluate these trade‑offs and may recommend mixing methods across items.

Question 3

What is the typical turnaround time for custom apparel orders, and what factors affect production?

Accepted Answer

Shirt.co’s standard production timeline is 7–10 business days after artwork approval and payment. This window includes reviewing and finalising artwork, preparing screens or files, printing or embroidering your garments, and performing a quality check before packaging. Shipping time is separate – ground shipping can take one to five days depending on your location, while expedited shipping options may deliver sooner. To stay on schedule, approve proofs quickly, provide final artwork, and plan ahead during busy seasons such as back‑to‑school or holidays

Several factors can speed up or slow down production. Large orders (e.g., hundreds of hoodies or jackets) require more setup and print time than small runs; conversely, extremely small orders may be delayed if special garments must be sourced. The decoration method also matters: screen printing is generally faster than embroidery or specialty finishes because a single print stroke covers many garments, while embroidery requires time‑intensive stitching. Stock availability plays a role – certain colors or sizes may be back‑ordered, and seasonal demand (such as peak athletic seasons) can lengthen lead times. If you have a hard deadline, Shirt.co offers rush services: a 3–5 business‑day rush, 24–48‑hour super rush and, for very small single‑color runs, even same‑day pick‑up. Rush fees vary based on order size and complexity, so communicate your deadline early to explore options.

Question 4

How do I determine the right size and fit for different garments such as T‑shirts, hoodies and jackets?

Accepted Answer

Sizing varies by brand and style, so it’s important to review size charts before ordering. Many standard tees and hoodies run true to traditional retail sizing, while premium fashion brands like Bella+Canvas or Next Level have slimmer, more fitted cuts. Workwear and athletic brands (e.g., Carhartt, Nike, Under Armour) sometimes feature performance fits that are slightly tailored to allow freedom of movement. Shirt.co also offers tall sizes for individuals over 6 ft – these garments provide extra body and sleeve length and are available in various tees, polos and hoodies.

To ensure a good fit across a group, consider ordering size samples or referencing measurement charts. Youth sizes typically range from XS to XL (and infant/toddler sizes for younger children), while women’s fits have contoured shapes and shorter sleeves. Unisex cuts can simplify ordering because they fit most people comfortably, but some groups prefer offering both unisex and women’s styles for better inclusivity. If your garment is 100 % cotton, anticipate slight shrinkage and recommend that recipients wash the item before deciding if it fits – cotton/poly blends and performance fabrics shrink less. Planning ahead (e.g., deciding early whether to offer women’s or youth cuts) and ordering a few extra pieces for late additions can save headaches later.

Question 5

What materials and brands are available, and how do they affect comfort, durability and print quality?

Accepted Answer

Shirt.co carries a wide range of fabrics and brands to suit different needs. Cotton is soft, breathable and holds screen‑print ink well; it’s an affordable choice for events and giveaways. Cotton/poly blends combine cotton’s softness with polyester’s durability, making them popular for everyday wear, while tri‑blends (cotton, polyester and rayon) offer a lightweight, premium feel. Performance fabrics, typically polyester‑based, wick moisture and resist wrinkles – these are great for sports teams and active workplaces. Fleece is used for hoodies and sweatshirts; heavier fleece feels warm and robust, while lighter fleece offers a relaxed drape. Specialty fabrics like canvas, denim or aprons cater to workwear and promotional goods.

Brand choice also influences quality and perception. Gildan and Port & Company offer durable, budget‑friendly garments suitable for bulk orders. Bella+Canvas and Next Level Apparel provide softer, fashion‑forward cuts ideal for retail merchandise, while Hanes, Jerzees and Fruit of the Loom deliver dependable mid‑range basics. American Apparel and Carhartt supply USA‑made and union‑friendly options, and premium athletic brands like Nike, Adidas and Under Armour cater to corporate uniforms or high‑end team gear. Sustainable options such as organic cotton or recycled polyester are available for eco‑conscious projects. Discussing your goals with the Shirt.co team will help you select the right combination of fabric, brand and decoration method to achieve the comfort and appearance you want.

Question 6

How durable are screen‑printed, embroidered, heat‑transfer and DTG prints, and what care instructions should I follow?

Accepted Answer

Print longevity depends on the decoration method and how you care for the garment. When properly cured, screen‑printed designs can withstand 50–100+ washes, and embroidery lasts as long as the garment itself because the thread is sewn into the fabric. Heat transfer and vinyl prints typically endure 20–40 washes, while DTG prints hold up for 30–50 washes with proper care. These ranges assume quality inks and professional curing; Shirt.co uses industry‑standard equipment, pre‑treatments and test washes to ensure durability.

To maximise lifespan, follow a few simple care tips: always wash garments inside out to protect the print and use cold water with a mild detergent. Avoid bleach and fabric softeners, which can weaken inks, and opt for a low‑heat tumble dry or air drying – high heat accelerates fading and shrinkage. Never iron directly on printed areas; if ironing is necessary, place a cloth between the iron and the design. The fabric and frequency of wear also influence durability: polyester blends and tri‑blends tend to resist fading better than 100 % cotton, and garments worn daily will naturally show wear sooner. Educating end users on care instructions can help them enjoy vibrant prints for years.

Question 7

Are there minimum order quantities for different print methods and garments, and can I order a single sample?

Accepted Answer

Shirt.co specialises in bulk custom apparel, and traditional screen printing involves setup costs that make orders of 12–24 pieces most economical. For embroidery, recommended minimums are often 6 items because each design requires digitising and programming the machine. Digital methods such as DTG or heat‑transfer/DTF are more flexible and can produce single garments, which is useful for one‑off gifts, prototypes or artist merchandise. Larger orders benefit from economies of scale: as the quantity increases, the setup cost is spread across more pieces, lowering the per‑unit price and allowing the shop to maximise press time and garment handling efficiency.

That said, Shirt.co strives to accommodate special occasions. Their FAQ notes that the preferred minimum for bulk orders is 24 shirts but exceptions can be made if you need fewer pieces. Ordering a single sample or a small batch is possible through digital printing, though it may carry a higher per‑piece cost. If you’re planning a large run but want to see the finished product first, ask whether a sample proof (printed or digitally mocked up) is available. Keep in mind that mixing print methods or garments (for example, combining T‑shirts and hoodies) in one order may alter minimums and pricing. Working closely with your account representative will help balance budget, quantity and print method.

Question 8

Can I mix different sizes, colors or garment types in one order?

Accepted Answer

Mixing sizes and colors is common, especially for group orders, and Shirt.co accommodates this as long as the design stays the same. Because screen printing requires one screen per color, using the same artwork across multiple garments allows the printer to run the job efficiently; you can order small, medium and large tees or hoodies in different colors without incurring additional screen setups. However, switching ink colors or adding new print locations (e.g., printing on both the front and back of some garments) will increase labour and setup costs. When mixing garment types – for instance, combining T‑shirts and long‑sleeve shirts – the screen size must fit both items; if not, additional screens may be needed.

If your order includes a variety of items, your representative will typically calculate pricing based on the total number of impressions (each garment multiplied by each print location). Digital printing and heat transfers are more forgiving when mixing colors or garment types because they don’t require separate screens, but differences in fabric (cotton vs polyester) can affect color vibrancy and ink behavior. Always communicate your plan up front so the production team can provide accurate pricing and ensure the design translates well across all pieces. It’s also wise to order a few extra garments in popular sizes for late additions or size exchanges.

Question 9

How do I place a rush order, and what expedited production and shipping options are available?

Accepted Answer

If you need apparel quickly, Shirt.co offers several rush options beyond their standard 7–10‑day production. A 3–5 business‑day rush shortens the production window with an additional fee, and a 24–48‑hour super rush can deliver small orders (typically single‑color prints) in one to two days. In some cases, they even offer same‑day pickup for very small, simple runs when garments are in stock. These services prioritise your order in the production schedule and may require art approval and payment immediately.

Rush fees depend on order size, print method and how soon you need the items. You should call Shirt.co’s customer service team to confirm garment availability and to book a rush slot; the FAQ emphasises that rush orders are welcome but must be discussed by phone to ensure the schedule can accommodate them. Keep in mind that shipping time still applies – if you’re outside their delivery area, choose expedited shipping (two‑day air or overnight) to meet your deadline. Planning ahead by approving artwork promptly and providing final garment sizes early can help avoid rush fees altogether.

Question 10

What are the shipping and fulfillment options, and when should I choose direct bulk shipping versus individual fulfillment?

Accepted Answer

Shirt.co can ship finished orders in bulk to one location or handle individual fulfillment for dispersed recipients. Bulk shipping works well for local events, schools or corporate teams where one person distributes shirts on site. It minimises packaging costs and is typically the fastest way to receive the entire order; you can pick up at the shop or have it delivered. Standard ground shipping usually takes one to five days, while expedited services (two‑day or overnight) cost more but deliver sooner.

Fulfillment services cater to online stores, fundraisers or groups with members spread across the country. Shirt.co can store inventory, receive individual orders, and pick, pack and ship each item with custom branded packaging and packing slips. Integration with e‑commerce platforms automates the process, and the service is popular among nonprofits, corporate teams and artists. Fulfillment eliminates the need to handle boxes yourself and scales easily for growing communities; however, it may carry storage fees and per‑shipment costs. Choosing between bulk and fulfillment depends on your audience: local events and single destinations favor bulk delivery, while dispersed supporters or ongoing stores benefit from fulfillment.

Question 11

Does Shirt.co offer union printing or USA‑made apparel, and who typically chooses those options?

Accepted Answer

Yes. As a union shop, Shirt.co provides union printing that carries the union “bug” – a small emblem indicating the garments were printed by union labour under fair working conditions. Many political campaigns, nonprofit organizations and labour unions require this mark to demonstrate ethical production and support for workers’ rights. Beyond printing, they also source USA‑made garments; brands such as Bella+Canvas, Bayside and American Apparel offer high‑quality domestic options. Purchasing USA‑made apparel often means shorter shipping distances, higher quality control and a smaller carbon footprint.

Union and USA‑made choices are popular among campaigns, unions, socially conscious companies and local organizations that want to align their merchandise with their values. The ordering process is similar to standard orders: choose your garment, specify that you need union printing or USA‑made products, and approve a proof. Shirt.co works with a network of suppliers and is transparent about sourcing, so if you have questions about ethical labour or domestic production, they can provide documentation and options. Keep in mind that union‑made and USA‑made garments may cost more than imported goods, but many buyers see the premium as an investment in local jobs and workers’ rights.

Question 12

How are prices calculated, and what factors influence the cost of custom apparel?

Accepted Answer

Custom apparel pricing isn’t one‑size‑fits‑all. According to Shirt.co’s pricing guide, costs depend on garment style/brand, decoration method, number of colors, print placement and quantity ordered. Screen printing is cost‑effective for large orders because once screens are made, the printer can rapidly produce many pieces; however, each color requires a separate screen and setup, so designs with many colors cost more. Digital methods like DTG aren’t affected by color count but have higher per‑piece costs and longer print times. Additional print locations (such as adding a sleeve or nape print) require extra setup and increase labour.

Quantity dramatically influences price because larger runs spread setup costs over more garments. Ordering 100 shirts generally yields a lower unit price than ordering 24. Specialty requests – such as metallic or glow‑in‑the‑dark inks, embroidery patches or rush production – also add to the cost. To maximise value, Shirt.co recommends ordering in bulk when possible, simplifying designs by reducing color count, choosing garments that match your budget and planning ahead to avoid rush fees. Their team provides upfront quotes so there are no surprises.

Question 13

What is the process for reviewing and approving artwork proofs?

Accepted Answer

After you submit artwork or collaborate with Shirt.co’s designers, the art team prepares a digital proof that shows your design placed on the selected garment with correct sizing and colors. This proof includes details like ink colors, pantone numbers or thread colors for embroidery and indicates print locations (front, back, sleeves). You’ll receive the proof via email and can request changes—adjusting colors, scaling the design, or repositioning it. Prompt feedback is crucial because production cannot begin until you sign off on the proof; delays in approval push back the production timeline.

Once you approve the proof, Shirt.co schedules your order, burns screens or digitises embroidery files and orders blank garments if needed. If your project is time‑sensitive, include all decision‑makers on the proof email so changes can be approved quickly. Should you need a physical sample, ask about sample fees or pre‑production runs—digital proofs are standard, but physical samples may be available depending on the print method and timeline. Remember that changes after approval may incur additional setup charges, so finalise your artwork and garment choices before signing off.

Question 14

Do you store my artwork for future reorders, and how does reordering work?

Accepted Answer

Yes. Shirt.co typically retains your final artwork files along with notes about placement, sizing and colors so future orders can be reproduced accurately. This eliminates the need to resubmit designs or pay new setup fees when you reorder, saving time and money. Files are stored securely and kept indefinitely for active clients, making it easy to reorder annually for events like school spirit campaigns, sports teams or company uniforms.

Reordering is straightforward: contact your representative with the garment style, quantity and any changes (e.g., new colors or sizes). Because the artwork is on file, the production team can schedule your order quickly and ensure consistent branding. If you want to tweak the design—such as adding a year or new sponsor logos—provide updated artwork or let the design team make the modifications. Keep in mind that switching print methods or garment types may require new setup, but the base artwork remains available. For recurring online stores or fundraisers, having artwork stored and ready reduces turnaround time and helps maintain brand cohesion across multiple campaigns.

Question 15

Can I reorder the same design with different garment colors or print methods later?

Accepted Answer

Absolutely. Storing your artwork means you can reproduce the design on various garments without recreating it from scratch. Many clients reorder the same design on short‑sleeve tees for summer events and then switch to hoodies or beanies for colder seasons. When changing garment color, the art team will ensure ink or thread colors contrast properly – a dark shirt may require light ink or an underbase layer during screen printing. Keep in mind that printing white ink on dark garments requires an extra screen and therefore slightly increases cost.

Switching print methods is also possible. For example, a design originally embroidered on hats can later be screen printed on tote bags; however, the artwork may need minor adjustments because embroidery and printing interpret details differently. If you move from screen printing to DTG, color gradients and fine details become easier to reproduce, whereas moving in the opposite direction may require simplifying the design. It’s best to consult with the production team before reordering with a new method; they’ll advise on any necessary changes and provide updated pricing.

Question 16

What types of events or use cases are custom apparel best suited for, and how can Shirt.co help with corporate merch, team uniforms or fundraisers?

Accepted Answer

Custom apparel serves many purposes beyond casual wear. Businesses often use branded T‑shirts, polo shirts and hats as corporate merch or employee uniforms to promote unity and professional appearance. Schools and sports teams order jerseys, spirit wear and warm‑up hoodies for games and tournaments, while clubs and nonprofit organizations sell shirts as fundraisers to raise awareness and funds. Musicians, artists and content creators create merch lines with unique designs for fans, leveraging small DTG or heat‑transfer runs for full‑color artwork. Conferences and trade shows provide attendees with branded swag—T‑shirts, tote bags or caps—creating a cohesive look and lasting memento.

Shirt.co’s broad product catalog includes T‑shirts, tank tops, long sleeves, tall sizes, hoodies, crewnecks, full‑zips, quarter‑zips, hats, polos and promotional items. Their services extend to rush orders, online stores, fulfillment and even union printing for campaigns. Whether you need a few embroidered polos for a sales team or thousands of screen‑printed shirts for a charity run, Shirt.co’s streamlined ordering process and centralized location in St. Louis allow them to handle orders of all sizes efficiently. Discussing your event’s goals with their experts will help you select garments, prints and distribution methods that fit your audience and budget.

Question 17

Do you offer sustainable, organic or eco‑friendly garment options?

Accepted Answer

Yes. Shirt.co’s materials guide notes that organic cotton, recycled polyester and other sustainable fabrics are available for eco‑conscious projects. These garments reduce environmental impact by using fewer pesticides, recycled materials or lower‑energy production processes. Additionally, choosing USA‑made apparel can lower the carbon footprint by reducing shipping distances and supporting local manufacturing. Many eco‑friendly garments still accept traditional decoration methods, though digital printing is often preferred because it uses water‑based inks and produces less waste.

When selecting sustainable options, consider your audience and budget – organic or recycled textiles may cost more than conventional cotton, but they send a strong message about your commitment to the environment. Shirt.co can recommend brands that prioritise ethical practices and help you choose colors and print methods that complement natural fibres. For instance, water‑based inks pair well with organic cotton and create a softer feel, while embroidery on thicker recycled fleece gives premium texture. Discussing sustainability goals with your representative ensures that your custom apparel aligns with your values without sacrificing quality.

Question 18

What payment methods are accepted, and do you provide quotes or invoices?

Accepted Answer

Shirt.co accepts multiple forms of payment. According to their FAQ, they take cash, check, MasterCard, Visa, Discover and customer purchase orders. This flexibility accommodates individuals, schools, businesses and organizations that operate through procurement departments. When requesting a quote, you’ll typically receive a detailed breakdown showing garment cost, print method, number of colors, setup charges and estimated shipping or delivery fees – this transparency ensures you know exactly what you’re paying before production begins.

Many customers pay a deposit at the time of proof approval and settle the balance when the order ships or is picked up. If you’re working within a specific budget, let the sales team know; they can suggest garment and print method combinations that meet your price point. For purchase orders and corporate accounts, provide the necessary documents during the ordering process so the finance team can set up billing. Prompt payment helps keep your order on schedule, especially if rush services are required.

Question 19

How many colors can I use in my screen‑printed design, and how does that impact cost?

Accepted Answer

In theory, there’s no limit to the number of colors you can use in a screen‑printed design – your imagination is the only cap. However, screen printing works on a per‑color basis; each color requires its own screen, additional ink and extra labour passes through the press. Consequently, multi‑color designs cost more than single‑color prints and may require more time to set up and align. For logos with gradients or many shades, digital printing may be more efficient because it prints all colors at once.

If budget is a concern, work with Shirt.co’s design team to simplify your artwork without sacrificing impact. For example, printing on colored garments can reduce the number of ink colors needed; a white area in your design can be represented by the shirt’s fabric rather than an additional ink layer. Limiting the number of print locations (e.g., choosing only a front chest print rather than front and back) also helps manage costs. Always ask for a custom quote that reflects your design’s color count and placement so you can compare options and choose what best fits your goals.

Question 20

What happens if my design has intricate details or gradients? Which printing method handles them best?

Accepted Answer

Highly detailed artwork, gradients and photographic images require a printing method capable of fine resolution. Direct‑to‑garment (DTG) printing excels in this area because it uses a digital inkjet printer that sprays water‑based ink directly onto the fabric, allowing for smooth color transitions and small details. It’s an excellent choice for small runs or designs with many colors because there are no screen setup fees. DTF transfers (heat transfers) also capture intricate graphics and allow bold, opaque prints on light or dark garments. While screen printing can reproduce detailed art, very fine lines or halftones may require special mesh counts and expertise, and gradients are achieved through tiny dots that may not look as smooth as digital prints.

Embroidery is not ideal for complex gradients or very small text because each color is represented by individual stitches. Designs may need to be simplified and details thickened to translate properly into thread. When you have a photo or highly textured illustration, talk to the Shirt.co team about using DTG or transfers; they can evaluate the artwork and recommend the best method. If you’re committed to screen printing, consider converting gradients into halftone patterns and using fewer colors. No matter which route you choose, provide high‑resolution artwork and consult with the art department early so they can optimize your design for the chosen method.

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